Now Hiring - Sales/Service Cloud Consultant in Framingham, MA

About the Role:

As a Solutions Architect, you will own the integrity and strength of the solutions recommended. You’ll be acting as a trusted advisor to our team and clients, and an effective mentor for other Salesforce professionals working alongside you. You will need a deep understanding of the Salesforce platform. It is equally important to demonstrate top-notch people skills to communicate your recommended solutions to stakeholders. Your goal is to build trust as a valued partner with our clients to take your visions from concept to successfully implemented solutions.

Responsibilities:

• Facilitate detailed discovery sessions, technical demos, and client testing processes for client projects.
• Propose, design, and implement solutions/upgrades/enhancements to solve clients’ business needs and issues.

• Configure, test, and deploy the Salesforce solution in clients’ Salesforce environments according to client specs and project scope.
• Apply advanced knowledge of validation rules, formulas, workflow rules, Process Builder, Flow, duplication methods, and approval processes.
• Participate in end-user training: content development and training delivery (for client Administrators)

Education and Experience Requirements:

• College degree, or equivalent experience required
• 3+ years of direct Salesforce platform experience
• Proven ability to work well independently and within a team environment
• Proficient in documenting requirements and solution design deliverables
• Excellent client-facing and oral communication skills
• Salesforce Certification(s) preferred